The Smart Marty Sky Dispatch
Couple shares horror of 'pitch black' cabin after turbulence hit easyJet flight
Christopher and Lynda Packer have reported sustaining injuries after the horrific flight
A couple from Skipton, North Yorkshire, say they faced a terrifying spell of turbulence on an EasyJet flight home from a Corfu family holiday, injuring both passengers and crew.
The EasyJet flight EZY3484 bound for Liverpool John Lennon Airport diverted to Milan Malpensa after severe weather and an electrical storm over Italy, with the cabin described as pitch black during the turbulence.
The turbulence lasted about five to ten minutes, during which passengers and crew were thrown around and several were injured; an air hostess was reportedly thrown against the ceiling before falling to the floor.
The incident caused a delay of more than 12 hours for the journey, and some passengers and crew members were taken to hospital in Milan; the plane was taken out of service and a replacement aircraft carried passengers to Liverpool.
The Packers are pursuing legal advice to understand what happened and seek rehabilitation support, while easyJet said it apologised and that the captain diverted to Milan to allow medical attention for some on board; the airline emphasized safety and ongoing investigations.