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Immfly digitalizes KLM’s onboard catering and retail offering
Barcelona-based inflight technology firm Immfly announced on November 11, 2026, that it has partnered with KLM to digitalize…
Barcelona-based inflight technology firm Immfly announced on November 11, 2026, that it has partnered with KLM to digitalize the airline’s onboard catering and retail activities.
The Dutch airline is planning to launch an inflight digital ordering platform called “Grand Café KLM” onboard short-haul flights. The service will be available on both KLM mainline and KLM CityHopper narrowbody aircraft, including Boeing 737, A320-family and Embraer E-Jet aircraft.
Once active, the new platform will allow KLM crew to process food and drink orders directly through iPads, as well as take payments on the spot. The platform will also make it possible to pay for these ancillary services with Flying Blue miles.
Passengers will also be able to purchase seat upgrades through the same system even after having boarded the aircraft, opening new ancillary revenue opportunities for the Dutch carrier.
In a press release announcing the partnership, the two companies confirmed, that they had already tested the platform over several months in real life conditions onboard several aircraft.
Following the successful completion of those tests, the platform went live in late October 2026.
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