Microsoft outage disrupts airline services in India, 3 flights cancelled, many delayed at Delhi airport; Ind

A global outage at Microsoft disrupted airline operations in India, with several carriers reporting schedule disruptions and communication problems as the outage affected airline planning systems and passenger messaging. The disruption began on Friday and had a noticeable impact on operations at Delhi’s airport, according to multiple outlets compiling the incident for SmartMarty Sky.

SpiceJet was the carrier most consistently cited as experiencing immediate operational impacts in Delhi. Reports indicate the airline canceled three flights originating in Delhi and delayed two additional services as scheduling and communications systems were disrupted by the outage. Delhi-originating SpiceJet services affected included routes reported by various outlets, with NDTV specifically noting delays on Delhi to Darbhanga and Delhi to Mumbai, while ABP Live English and India.com framed the disruption as broader within SpiceJet’s Delhi schedule. Air India, in contrast, stated that its operations at the Delhi hub remained unaffected and its communications channels were functioning normally.

IndiGo also issued a passenger advisory in response to the outage, signaling network-wide adjustments, though specific flight changes beyond the advisory were not detailed in the source material. ABP Live English summarized IndiGo’s actions as an advisory to passengers, while NDTV and LinkedIn reports corroborated that IndiGo was taking steps to manage the disruption without detailing exact flight-level changes. Air India was consistently described as not experiencing operational impacts by these same outlets.

Two SpiceJet flights traversing Delhi were specifically named by NDTV as delayed: Delhi to Darbhanga and Delhi to Mumbai. LinkedIn-based reporting also cited these two Delhi-based SpiceJet services as delayed, reinforcing the focus on SpiceJet’s Delhi operations within the outage’s footprint. Other SpiceJet routes were referenced by some outlets as canceled or delayed, but the exact flight numbers beyond those two routes were not uniformly enumerated across sources.

In addition to the Delhi-focused disruption, a Dubai-bound dimension emerged in several outlets’ coverage. Business Today and Gujarat Samachar report that SpiceJet check-ins at Dubai International Airport were suspended due to unpaid dues totaling 14 million dirhams (about ₹35.8 crore), leading to the cancellation of four SpiceJet flights to India. Two pre-window flights were able to depart: SG-5115 to Ahmedabad and SG-5106 to Delhi, which were processed by ground-handling firm dnata before the rest of the operations were halted. Dubai Airports had warned SpiceJet about arrears on November 9, and the Dubai Civil Aviation Authority summoned SpiceJet’s station manager regarding communications with affected passengers, per the shared reporting.

Live From A Lounge adds that the disruption also involved dnata halting check-in services impacting SpiceJet passengers traveling to the United Arab Emirates. The piece emphasizes the Dubai route impact but notes it did not specify which SpiceJet flights were affected, nor the number of passengers, nor the duration of the check-in halt. The report identifies Ajay Awtaney as LFAL’s founder and editor, situating the Dubai-bound disruption within wider regional operations rather than a single flight incident.

Overall, reporting from NDTV, ABP Live English, India.com, and India TV News aligns on the core Delhi impact: two SpiceJet flights delayed and three canceled from Delhi, within a broader disruption of airline scheduling and communications tied to the Microsoft outage. Air India’s operations were described as unaffected in several outlets, while IndiGo issued a network-wide advisory. The Dubai-related disruption—spanning check-in suspensions, cancelled services to India, and regulatory actions—is reported by Business Today, Gujarat Samachar, and Live From A Lounge, creating a broader picture of how the outage rippled through both domestic and international legs of SpiceJet’s network.